Delhi International Airport has been ranked among the cleanest airports in the Asia-Pacific region. The Airport Council International’s (ACI) Airport Service Quality (ASQ) rankings put the Delhi International Airport at the 2nd spot in the category of airports that have more than 40 million passengers per annum (MPPA) in the Asia-Pacific region. This is a significant achievement for Delhi International Airport, as it has been constantly improving its services and facilities for the passengers.
Delhi International Airport, also known as Indira Gandhi International Airport, is the busiest airport in India. It handles more than 60 million passengers annually and is the 12th busiest airport in the world. The airport is the major gateway to India and is an important hub for both international and domestic flights. Delhi International Airport serves more than 80 airlines and operates flights to over 200 destinations across the world.
The ACI ASQ rankings measure several aspects of the airport’s services, including passenger experience, cleanliness, airport security, and overall satisfaction. The rankings are based on surveys conducted with passengers for assessing their experience with the airport during their travel.
The Delhi International Airport scored well in the cleanliness category, which is one of the most important aspects of airport services. The airport has implemented several measures to ensure that it remains clean and hygienic for the passengers. It has deployed several cleaning teams that work round the clock to keep the airport clean and tidy. The airport has also installed modern and state-of-the-art cleaning equipment to ensure that the cleaning is done efficiently and effectively.
One of the initiatives that Delhi International Airport has taken to maintain cleanliness is the installation of automated toilet cleaning systems. These systems use sensors to detect when a passenger has finished using the toilet and automatically initiate the cleaning process. This not only ensures that the toilets are always clean and hygienic but also helps in conserving water.
The airport has also implemented several measures for waste management. It has installed separate bins for recyclable and non-recyclable waste, making it easier for passengers to dispose of their waste responsibly. The airport has also initiated a composting program, where all the organic waste generated within the airport is collected and converted into compost. This has greatly helped in reducing the carbon footprint of the airport.
Apart from cleanliness, Delhi International Airport has also improved its passenger experience in several ways. The airport has added more seating areas and washrooms, making it more comfortable for passengers. It has also installed charging stations for mobile phones and laptops, and has improved its Wi-Fi services, ensuring that passengers are always connected to the internet.
The airport has also taken several measures to ensure the safety and security of passengers. It has installed state-of-the-art security systems, including the latest full-body scanners, which ensure that all passengers and their belongings are thoroughly screened before they enter the airport. The airport has also deployed a large number of security personnel, who are trained to handle emergency situations.
Delhi International Airport has been constantly improving its services and facilities to keep up with the growing demand. The airport is now planning to expand its facilities further, with the construction of a new terminal building. The new terminal building will be the largest airport terminal in India and is expected to handle 40 million passengers annually. The new terminal building will also have several eco-friendly features, making it one of the most sustainable airport buildings in the world.
In conclusion, Delhi International Airport’s ranking in the ACI ASQ rankings is a testament to the airport’s commitment to providing clean and hygienic facilities to its passengers. The airport has implemented several initiatives to maintain cleanliness and has also improved passenger experience and safety measures. With the construction of the new terminal building, Delhi International Airport is set to become one of the most advanced and sustainable airports in the world.